Originally Posted by
GentleGiant
Indeed - what happens next? Someone feels faint and asks for water and is denied.
This shows how poor some cabin crew are.
Dreadful behaviour.
I hope a complaint was made.
I suppose we could all send tweets about this story to tie up the BA social media team, ensuring M&S also looped in.
This is, I believe, the lowest point the airline has sunk. It may be that it's simply a combination of circumstances conspiring against the passenger in need. Nonetheless it speaks volumes about the culture that's being created in the company.