FlyerTalk Forums - View Single Post - Is Etihad honouring chauffeur service on AA awards before change?
Old Jan 16, 2017, 10:59 pm
  #25  
Hardrive
 
Join Date: Oct 2016
Location: Singapore
Posts: 8
Originally Posted by Markie
Overnight I got a text message from the company that provides the cars in London asking me to call to confirm the number of check-in bags I would have. (They clearly don't know me )

The text confirmed the time of pick-up and address so looks good to go!
Would you please be able to post / PM me the details of the company used in London?

I have made several changes to my collection time in London and Etihad are still showing an old one in my reservation. They aren't being of much help in terms of coordinating with the company despite this being a revenue ticket and my request being weeks old now. So I'd like to have the details of the company on hand in case things go awry on the day of departure. I'd much rather go directly to source rather than be stuck on the phone with Etihad a few hours before I'm scheduled to leave. And then they'll have to contact the company, further delaying things.

Thank you.
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