That's useful info.
I was hoping (outside chance I know) to be able to book a room for 20K points, and then the hotel say in advance about upgrades......
Choices are 2 rooms here at 20k each, suite here at 67k, or room at Conrad 60k?
Conrad has lounge, possibility of high floor , nice upgrade etc. I am open to any advice you can give, and thanks in advance.
Alternatively I could go down the IHG or Accor route?