Originally Posted by
MrSimonR
In case it hasn't been reported, yesterday's LHR-LCA (BA662) went out WITH catering, and WITH 2 (out of 4) payment machines, but NEITHER of them worked.
A lot of hungry, thirsty, upset and angry passengers.
CE service affected, as CSD was down the back dealing with the issues - one cabin crew member did an outstanding job at doing most the CE service singlehandedly. Which was made easier by the drinks running out anyway, no water or soft drinks left halfway through the flight. Bravo.
Are you saying CE ran out of water and juice? What a complete disaster.
What is astonishing is that nobody seems to care in Waterside Tower. A public announcement with apologies should have been done. But hey Alex Cruz might think it is actually a great thing as it will save a few £££ on drinks given for free to CE passengers!