FlyerTalk Forums - View Single Post - Ridiculous cancellation issues
View Single Post
Old Jan 16, 2017 | 12:41 am
  #11  
Mwenenzi
FlyerTalk Evangelist
20 Years on Site
 
Join Date: Apr 2001
Location: MEL CHC
Posts: 21,590
Originally Posted by flyingmonkie
1135 on Thursday a phone call to BA who said that the above booking had NOT been made.
There is a time lag between when a reservation is made and the flight is ticketed. That can be seconds to days.
What was exactly asked is important. A person can think they asked one thing but technically it can be another.

Your revised time line does not mention the person “not working Friday” or the weekend.

Like others, I fail to see what BA have done wrong. BA were not operating the keyboard: your people were.

And anyway FT is not BA, so no matter what peoples opinion is here ,it has no effect with BA.
Mwenenzi is offline