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Thread: Flame-Free Questions on A3 - ask your newbie (and not so newbie) questions here
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Old Jan 15, 2017, 3:35 am
  #1080  
blackball
 
Join Date: Feb 2015
Location: Paris
Programs: Miles&Bonus *G
Posts: 318
Originally Posted by sokolov
According to
http://www.flyertalk.com/forum/24655647-post2.html
the advertised Hertz upgrades do not exist in real life.
I have also booked a few times and tried to get the upgrade, and it has never been available. Admittedly, it has only been 2-3 times, so I wasn't sure this was systematic. Your link confirms it is...

This is really something we need to bring up with A3 M&B. If they can't honor it, take it off the advertised benefits (and the same goes with some other, minor benefits for which clueless retail people have no idea what you're talking about).
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