Originally Posted by
Mr. S
Sorry if I'm dense, but I don't see the answer in the wiki.
I see the part about not having gotten a bonus/cancelling in 24 months - I'm good there.
Does the switch from Visa to Mastercard count as a new product?
What about the fact that they're automatically switching me?
From the wiki, FAQ #1:
A similar rule has also been true for involuntary, Citi-initiated conversions of legacy, no-longer-issued AA Visa & Amex cards to MasterCards; these events are both a closure (of the old card) and an opening (of the replacement MC).