I have been flying around Asia for last few months.
i didn't find AI any worse than most carriers I fly (BA/AA/CX etc).
the biggest problem with AI is the domestic part Lounge to Planes to Service all are horrible.
initially I started routing most of my flights via DEL/BOM as they don't fly to anywhere from BLR. The only reason was because the fly 787s with flatbeds while most regional carriers fly regional jets. Now I have just given up and fly whatever seats I get.