We all know that LCC or Budget Airlines, is pretty much you fly it or lost it. However, it's not always east to find information that can assist in making this decision of to book or not to book. Especially Asian LCCs, with websites built 10 years ago without English interface....
So here are informations like baggage terms, date/name change, cancelling terms, english customer service, seat options, and personal tips that the team has collected along the way!
Nok Air
Nok Air is a Low Cost Carrier in Thailand with Thai Airways owning large stakes in the airline. "Nok" (นก) means bird in Thai, it mainly operates domestic routes out of Bangkok's Don Mueang International Airport.
IATA: DD
Main Hub: DMK
Nok Air Route Map
More
Nok Air route maps: Fly n Ferry Service , Fly n Ride Service
Nok Air
flight schedule
Fare Types
Promotion
Includes 7KG of carry-on baggage, 15KG of checked baggage, name/date/time change available with penalty fees, no refund available.
Nok Eco
Includes 7KG of carry-on baggage, 15KG of checked baggage, free seat selection and snacks, name/date/time change available with penalty fees, no refund available.
Nok Flexi
Includes 7KG of carry-on baggage, 20KG of checked baggage, free seat selection, snacks, and name/date, time change available with penalty fees, no refund available.
Ticket Prices
Displaying: ticket prices only, taxes and service fees included.
Taxes: Varied for different government and airport
Service Fees: Credit Card fees. International: THB 69.55 per one way. Domestic: THB 65/USD 2.50 per one way.
Carry-On Baggage Rules
Pieces: 1 carry-on bag
Dimensions: 56 x 36 x 23 cm
Checked Baggage Rules
Pricing Scale: According to fare types and vary for routes. International excess baggage is THB 400 per KG, Domestic excess baggage is THB 300 per KG
More Nok Air
baggage fees
Purchase Timing: During booking process > Manage my booking > Other purchasing channels > airport counter
Pieces: 1
Dimensions: No Restrictions
Weight: Free checked baggage allowance + purchased allowance
(Sometimes offer extra free allowance when tickets go on sale)
+05 KG THB 245 (Pre-Selected)
+10 KG THB 350
+15 KG THB 525
+20 KG THB 700
+25 KG THB 875
Seat Options
Boeing 737 (3-3)
Pitch: 78.74 cm
Width: 43.69 cm
ATR 72 (2-2)
Pitch: 78.74 cm
Width: 41.91 cm
Add Ons
Nok Sure Travel Insurance(Pre-Selected)
Nok Hotels
Nok Cars
Information Needed for Booking
Contact address, Phone, and Email
Credit card
Online Services
Low Fare Promotions
You may sign up and enter personal information to speed up the booking process
Manage My Booking
Connecting Flight Service
Payment Method
Credit Card
ATM
Debit Card
Mobile Banking
Convenience Store Kiosk
Online Check-in
International flights may only check-in at the airport counter
Domestic flight may check-in online 24 hours to 1 hour before departure time
hereMay also check-in 24 hours to 45 minutes before departure time on the mobile app
May also check-in 6 hours to 1 hour before departure time through telephone
Airport Check-in
Airport Informations
International flights may check-in 3 hours to 1 hour before departure time
Domestic flights may check-in 2 hours to 45 minutes before departure time
Please be at the boarding gate 40 minutes before departure time
Boarding gate closes 10 minutes before departure.
FAQ
FAQ
Outside food and drinks not allowed on the plane.
Customer Services
Online Customer Form
Thai Customer Service: Tel. 1318
English Customer Service: Tel. +662-900-9955
Useful Links
Official Website
Facebook Page
Flight Status
Insider's Tip
On a asian lcc standard, nok air and the nok series are among the better ranks. Free checked baggage, water and snacks on the plane, and good relationships with other airlines in case irrops you'd be better off.
Hope some of fellow FT members will find this hopeful, and if anyone has their own experience to chip in, or informations feel free to add it! We're going to be launching a series of S.E.A. LCCs(airasia,malindo, vietjet) and a second series on NE Asia(vanilla, jeju air, air busan), so write it below if there's a specific airline you'd love to see first!