Originally Posted by
notquiteaff
On my Mac I get prompted to log into my AS account, and then a page appears that shows me my account info for Alaska (Name and MP number) and for VS (only name, no VX) number and gives me the option to link them. When I confirm, I get this error:
"We're experiencing a problem and didn't receive your information. Please resubmit it now. If the problem persists, we ask that you try again later."
Speculation: perhaps because it didn't have a VX number? I would think the email link should have included that.
When I enter my AS info, the name under the VX section is blank and there isn't even a line for the VX number!
I don't think it's because the server is busy (it's 11:30 PM west coast). The link I saved from the email is this--
https://www.alaskaair.com/www2/ssl/m...ateMember/Link
It doesn't even include my VX account number so there's no way the website to link the accounts will have the VX info. I logged in to my VX account separately but that's not helping.
Those of you who were able to link your VX and AS accounts, does the link in your email have your VX account number in the link?