FlyerTalk Forums - View Single Post - what is best ba office to call at midnight GMT
Old Jan 10, 2017 | 11:46 pm
  #14  
trvllvr123
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Join Date: Mar 2008
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Originally Posted by wantmymoneyback
seems BA's IT systems need a bit of work. I got through to India having called the Japan office. He was amazed I was able to book 2x companion vouchers online- anyway 1 voucher had not been applied correctly. By the time this was all sorted the flights we wanted had gone. AARGHHHHHH.

Surely BA must be able to arrange the backend so this is bookable online
We're you trying to book the same cabinon the same flight? If not then the issue maybe that I think the terms and conditions are only for the same flight and class if using 2 241s. I successfully managed to split a booking across WTP and CW a few years ago, but only because the terms and conditions on the amex site said same flight, which differed from those on the ba site (which included class). This was through the Newcastle call centre though and took over an hour plus emails of screenshots.

Good luck
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