Originally Posted by
ajeleonard
They're not required to offer you compensation or the BA flight, nor is it standard industry practice. They have to offer you reroute or refund, which it looks like they have. If you'd have know/accepted that from the start you'd have saved yourself 3 hours.
Indeed but surely a direct flight being replaced with an indirect flight is unacceptable? Especially as they didnt notify me in anyway!
Im sure if i was a regular high profile flyer they'd do something but as an infrequent flyer they probably dint care