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Thread: Transferring points to spouse's southwest account?
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Old Jan 10, 2017 | 12:06 pm
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nsx
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Originally Posted by redbirdsj
I'm bumping this old thread in light of the new "Rewards Exchange" program and the inability to transfer Southwest points online. Anyone run into issues transferring to a spouse's account over the phone if the RR # in the CP profile is the spouse's?
It won't work. The first thing the CP staffer will do is check the Rapid Rewards number against some sort of database. The person will then politely inform you that the name does not match. I don't know why CP cares, but they do.
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