new update,

finally got a reply today after receive new email address from my accorplus contact, however still nothing on the status. the reply are as follow,

"
Dear

Warmest greeting from Accor Plus Indonesia
Thank you for contacting Accor Plus Member Service

Kindly, first of all we will investigate that.

Once we receive confirmation we will inform you.

Should you require further assistance, please do not hesitate to contact Member Service

Best Regards,


"

will update again when they have more helpful respond.