FlyerTalk Forums - View Single Post - E fare pax cannot use overhead bins?
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Old Jan 9, 2017 | 4:32 pm
  #11  
Widgets
 
Join Date: May 2015
Posts: 2,881
Originally Posted by bubbashow
I hope Delta follows United. They are chasing NK, F9, and G4 passengers with this fare type...the restrictions should be the same. None of those allow free carry on either. Delta shouldn't.
there are so many complications with that policy. It slows down boarding while the gate agent determines each customer's fare. Gate agents would have to take time to explain why the customer isn't allowed to carryon and everyone else is. (Gate agents already have to waste time explaining how the customer agreed to no voluntary changes or seat assignments as it is currently.) And what if the customer has an assistive device in the carryon? Lots of complications when it's not that much extra cost.
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