FlyerTalk Forums - View Single Post - Companion Pass Hotel Transfers are allowed again, through March 31, 2017 only!!
Old Jan 9, 2017, 3:20 pm
  #61  
worldtraveler1508
 
Join Date: Sep 2012
Posts: 20
Originally Posted by Carpboy823
So your CP earning meter is still empty? You may have gotten caught in the loophole/timeframe where CP-earning was turned off for partner redemption. I would probably call at this point.
Yes - unfortunately.

I am fairly certain now I got caught in the loophole. Have called Customer Relations and they told me to basically wait it out till everyone else catches up and no one else has a 'status pending'. They said they cant touch anyone's account till they get directions from 'higher up'.

Not sure what else to do but would like to book a ticket for my spouse to accompany me in first week of Feb.
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