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Old Jan 9, 2017 | 12:23 am
  #91  
kkl
All eyes on you!
15 Years on Site
 
Join Date: Feb 2010
Posts: 1,082
Regarding upgrade

Warmest Greeting from Hilton Pattaya and thank you for your interest to stay with us.



Please be informed that the Gold or Diamond HHonors Tier are eligible to get the room upgrades as per details below.



- Gold HHonors members are eligible to get room upgrade, however, subjected to hotel availability upon arrival, if the guest get room upgraded, they will have access to Executive Lounge Benefits, if the room is not upgraded, the Executive Lounge Benefits will not be included



- Diamond HHonors members are eligible to get room upgrade, however, subjected to hotel availability upon arrival, no matter their room get upgraded or not, they will automatically get access to Executive Lounge for enjoy the Executive Lounge Benefits



- The Maximum room upgraded for the next category for the guests to be in, is King Deluxe Ocean Suite room (Book Deluxe Seaview room, get Executive Seaview for upgraded, book Executive Seaview, get King Ocean Suite for upgraded, book King Ocean Suite gets King Executive Plus for upgraded, book King Executive Plus, gets King Deluxe Ocean Suite for room upgraded)



Should there be any further assistance, please feel free to contact us at your most convenience.

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