Originally Posted by
littlefish
Ok.
BA949 MUC-LHR arrived T5 at 13:02, just over an hour late.
BA209 LHR-MIA (the A380) was due to dep ex-T3 at 13:40. It actually departed at 14:40.
We do not know what time the OP arrived at first BA contact at T3.
No doubt those with knowledge of processes and such can add in what the OP could have done.
For me, not sure here. I'd expect my connection to have been 're-booked' by the computer and I'd have been on the blower PDQ after landing at T5 and finding the 209 was delayed.
I understood no conformance per se at T3.
Not sure alternative routings to MIA after the 209 (the last of the four direct JBA flights of the day IIRC).
But when, strictly, is the deadline to present yourself at the gate? would 20 mins prior to revised departure suffice?
Thank you for the responses so far.
To add more:
I arrived at the gate shortly before 1400.
The screen for this flight was marked "flight closing" though once i arrived at the gate there were still about 20-30 passengers to have their boarding passes scanned and board the plane so i assume i was not late, not considering conformance here if that would matter.
The odd thing as mentioned was that even the gate agents and customer service agents were confused that they could not find me on that particular flight at all, instead they found me on the 9am flight LHR-MIA.
What is the best way to claim IDB and how to react if BA wants to blame the weather for it?