Originally Posted by
Sdcorreia
Touched base with call center half an hour before OLCI open and confirmed:
- oversold Y
- 3 seats available in J but not reward
- I'm only GOLD in Y
For now, I can't check in through App. Says I must check in at airport.
Smells like op-up. My questions are:
1 - Having I checked the auto upgrade option in "manage my booking", will they get my miles or no?
2 - Shall I get to airport as early as possible or can I relax and make it efficiently 1,5 to 1 Hr before boarding?
Thanks again...
Once OLCI opens no need for award inventory. You can upgrade based on any seat being available. Op-up is an operational upgrade and complimentary. No miles. If you want to ensure you get an upgrade pay with cash or miles.
As for Gold in Y, it helps but beware that priority is first by fare type (Flex Plus before Flex etc) and within fare type by status. Personally as Gold I've found I can still get upgraded on Flex fares but it depends completely on the route, time of year and pax profile. Some routes (e.g. heavy on business travellers) are likely to have more Flex Plus pax (and more status pax in general).