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Old Jan 8, 2017 | 6:41 am
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dordal
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Join Date: Dec 2003
Location: Oakland CA
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A 15 hour callback?

Called Delta yesterday at 1:55pm PT, asked for a callback.

After a few hours, I figured they'd probably dropped me from their system. Still '2+ hours' hold time, so figured I'd try again tomorrow.

Low and behold... it's now 5:20am PT in California, and my phone just rang. It's Delta, and I'm 'next in line'!

I know the tricks about calling the intl call centers, etc., but are they really experiencing a 15 hour hold time at the US call centers?

No status, FWIW.
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