My wife got turned down after responding to a Mail offer in my Dad's name (same last name and address):
Thank you for applying for the Citi® / AAdvantage® Platinum Select® World EliteTM MasterCard®.
After careful consideration, we are unable to approve your application. You will receive written notification with the reasons for the decision.
Thank you for considering Citi.
What's my next step, should I try the reddit link right away or wait?
JCD