Originally Posted by
brunos
Would you mind sharing with us the exact itinerary and how long ago that happened?
Also what has been AF various reactions before they agreed to the maximum of 1,131 SDR or so.
So the check arrived today from Delta (I guess because it was ticketed through them) for $1515.00. It was alongside an email which apologized and said the maximum they could/would pay was the 1,131SDR per ticketed passenger.
Itinerary was SFO-CDG-CMN CMN-CDG-SFO
They just asked to file a claim within 7 days and wait for a minimum of 28 days before the bag was deemed lost. Whether they made any effort whatsoever to locate it is debatable. All very procedural and nothing personalized about their service/assistance at all.
Which is why I have no qualms about getting what owed to me and not a penny less.