Originally Posted by ScruttonStreet

We have just come back from a family holiday in India and flew home from Mumbai in CW. I have to say the departure experience for anyone in the premium classes was very good.

- Greeted when taxi pulled up by BA rep who confirmed we were in CW and walked us to separate entrance to terminal. No queue

- Once inside, escorted to screened-off seating area where another BA rep offered us water and took our passports/luggage away and checked us in/handed us our boarding passes

- Short walk to dedicated security lane (no queue)

- Short walk to separate emigration channel (no queue)

- Walk to (contract) lounge offering apron views and good selection of western/Indian hot food

- Personally approached by BA rep to tell us plane ready for boarding

- Separate entrance onto the plane for First/CW passengers


All in all a pretty impressive departure experience. Do any other BA destinations offer anything similar?