Location The location is literally right next to Bridgestone Arena in downtown Nashville, where a ton of ice hockey games are played (not my cup of tea but other events occasionally.) Bon Jovi will be there next month or example, so also good if there's a concert there. It's between 4th and 5th, and not too far from the Country Music Hall of Fame if you decide to take the short walk. Check In The check-in process was smooth. There wasn't any noticeable security in the lobby, and there were about 3 people on duty at the front desk. I've stayed in quite a few hotels around the area and had been curious to stay in this one after passing it a few times. The valet charges were $34 for unlimited in and out, and this was too rich for my blood. Property is right next to Bridgestone Arena, so any reasonably healthy person could pay a fraction of that and walk to the hotel. I chose the Hyatt Place Nashville Downtown's garage and walked about a block to the property. The flash of an old purple Hyatt card to the gate guard got me free parking there. Being Diamond, the receptionist at the Hilton offered an unsolicited upgrade which was refreshing. However, I'd called in earlier regarding availablity and don't think have been any difference between a Gold/Diamond upgrade beyond lounge access. At $250 (standard room) a night even on off days, lady revealed they had plenty of suites unbooked. It was a reward stay at 55,000 points (less than usually required for Cat 8 here) and I paid the incidential in cash, which understandably required a supervisor since they were a bit suspicous about that. Quickly was given the okay with my Amex on file and HHonors status, but if you're gonna do it in the future I'd call first. The lobby is set up so that a handful of rooms look down into it. Although sold as a benefit, the window view you can see below didn't appeal to me, so I asked for a view outside and was placed on the top floor in room 1001 looking at the outside of the arena entrance.(yeah, only 10 floors.) Room I didn't take a picture of the room regretfully. But, it was nice enough for an all-suite property. Each side featured a 45+ inch HDTV. Basic channels, no special features. Comfy sofa. Plushy bathrobe in closet. Moving in bed kept triggering closet light--very annoying. I covered the sensor and proceeded to "keep on trucking". In-room safe was also concealed inconspicously in a drawer. The bathroom has two doors connecting the living room and bedroom. Then on the other side there's a door connecting that same bedroom to the living room directly. Bathroom contained very nice shower, but no bathtub. I live in a dorm room right now, so I fancy any bath in a hotel where I wouldn't have to bring my own bleach. Just a shower. Also, thermostat was driving me INSANE. Got up at least 3 times as we were uncomfortable and it was cold. Even turned to the 80s w/ no relief. It was around 3 A.M. when I first noticed so I let it go. I suspect this was by design and the front desk gave some fugazi excuse saying they'd have it checked out. Also got a breakfast voucher. (Free DIA breakfast in lounge was offered, but keep reading on why that sucked.) Dining Room service for two was nicely presented, albeit way too expensive. I usually order room service heavily, but rightly slowed it down suspecting this was going to marked higher than I was used to. No prices on menu, but hoping food was made in the fancy restaurant downstairs. Below order was $171.51 which I suspect might not bother other FTers so I'll leave that alone. Bye bye deposit. Executive Lounge The lounge was spacious, and contained complementary soft drinks and a self-serve automated coffee maker. Showed up around 7 in Nike sweats/shirt/huaraches which didn't bother the men in suits also looking to relax and kill some time. Partner was also dressed casually. No one really cared. It was staffed by someone who removed plates and restored food. They had the below two meats on some type of breaded toast (?) in the lounge as a finger food. Expect to tip about $5 each visit for "service." Breakfast Breakfast was "complimentary" for diamonds in the Exec Lounge. The offering was pitiful to be honest. It was free juice and a spoonful of egg in a dry biscuit. Wasn't worth the tip honestly.However, the open lobby has a "Park View Lounge" seating area with a large made to order breakfast. Instead of like $20, it's only about $7 + tip if you're a diamond/gold member. I suspect they know the lounge offering was an inadequate sell and subsidize the main breakfast offering as a result. Everything from aged salami to salmon made offering nice. Overall Overall the location is convenient, but about 1.5-2.5x the cost of equally adequate hotels even on SLOW and off season days. It lives up to its reputation as a 4 star hotel, as evidenced by the lounge offerings, breakfast, and lobby. Be sure to specify if you want a view outside or looking into the lobby. Would like to see more visible security, but perhaps they came out later at night. I called Security after leaving a key after checkout and it turns out that they have a shared voicemail box with housekeeping. They promise to call you back. Won't go further since staff was kind enough to mail the key to me free of charge though. Gift shop was too expensive like everything else. Paid $50 for an iPhone charger and another $25 or so for Nyquil + basic cold med because partner had a cold. All against the very good advice of a local student who half-jokingly suggested a convenience store down the street. Valet can be easily avoided at $34; Nashville has a lot of cheaper paid parking. Or if you're savvy use my strategy and go free.Overall cost: 55,000 points (room) + ~$350 (food/tips/gift shop)