Originally Posted by
jeedk
it would end up setting one up for disappointment if posters report a track record but it didn't happen for your particular ORD-LAS flight in question.
and yes, it is a special favor because it involves the agent to perform a task that is part of neither their job description nor your contract of carriage.
At the risk of being Snarky .... can you provide us a copy of a job description for each agent? Where does it say that finding seat assignments and helping passengers is not part of the gate agent's task?