FlyerTalk Forums - View Single Post - RTW re-issue concerns (merged thread)
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Old Jan 4, 2017 | 4:15 am
  #29  
pianoperson
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15 Years on Site
 
Join Date: Mar 2008
Location: New Zealand
Programs: BA Gold
Posts: 195
I've had several RTW tickets issued by Cathay over the years and have always had prompt and efficient service via phone and email for re-routings.
Given you will be at HKG I imagine that someone there will be able to get it sorted out for you in the time--frame and get hold of the fares folk to sort out the re--calculation for the reissue.
I have called CX in HKG from New Zealand in the past to do re-routing and they've done it within the hour when it was an urgent ie on the same day - change.
Whatever I'm sure and hope for your sake that the experience isn't in any way comprable to mine with BA!
All the best with it
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