Originally Posted by
margarita girl
First time at this property in a few days. SNA hasn't cleared even though plunge pool suites are available.
Entry level room category here are already considered suites, so SNAs might only upgrade to the sunset category upgrades--not to plunge pool suites. You should have asked before reservation about what constitutes a standard suite at this property. Not to mention that expecting a suite upgrade around the holiday season at a property like this is hilarious.
Besides, this hotel has limited participation in SPG. Anyone with Platinum status who expects otherwise is kidding themselves.
FWIW, I was just there in April 2016...shoulder season. I got a massive upgrade as a complimentary Platinum upgrade, assisted with my Ambassador, to the best Royal Overwater Villa. But that was MUCH lower season and I had much higher status, obviously...and still wasn't expecting the upgrade. I also saw the regular overwater villas...and those still are fantastic!
Anyone expecting an upgrade here over the holidays is unrealistic IMO.
Does anyone know if any of the bars offer a happy hour, and if yes, what are the times?
There was a time in late afternoon/early evening where a lot of couples were getting this massive drink with its own pearl in it--the name eludes me now. At that time, those drinks were half off if I remember right. It I don't remember any other happy hour. They got you...and they know it.