FlyerTalk Forums - View Single Post - American Express retention offers (2017-2019).
Old Jan 3, 17, 11:52 am
  #4  
pritomd
 
Join Date: Jun 2012
Location: ATL
Programs: DL, Marriott
Posts: 728
Called for PRG during business hours (around 1:40PMEST)

Thanked me for 10+ years of service. Asked me why I was switching, I said I was going to use CSR. Rattled off Amex benefits like non-rotating categories, good categories like grocery, better purchase protection. Then got to the offers:

Some people pay 39,000 MR points to renew. He said he could discount to 19,000
2,500 MR points right now...5,000 more after $1,000 spend for total of 7,500 MR points
$75 statement credit here and now

Went with the 2,500 + 5,000 offer
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