Originally Posted by
pshuang
Interesting to contemplate. One thing I'll note is that you know you put a lot of travel spending on several Chase premium cards, but I don't think AMEX would know that. Does your spending on the Delta co-branded AMEX or on the company AMEX account authorized user card give AMEX a good sense that you're a large spender?
I don't use the Delta for much beyond getting free bags when I fly Delta. The work card gets a lot more action, but significantly less than it did before I moved most of my travel spend to Chase. I used to consistently spend over $100k on that card each year.
You would think that AmEx might wonder why they have lost that spend. Heck, it wouldn't be a terrible idea for them to flag accounts that have seen a significant drop in use and query the cardholders about the reason. Airlines and hotel chains definitely reach out to customers they think they are losing to ask them what they can do to win them back.