FlyerTalk Forums - View Single Post - "We're out of desserts" in Club World?
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Old Jan 2, 2017 | 4:43 am
  #32  
PUCCI GALORE
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Join Date: Jul 2001
Location: Morbihan, France
Programs: Reine des Muccis de Pucci; Foreign Elitist (according to others)
Posts: 20,666
Frankly, I have never heard of such a thing either. However, be that as it may, I would have thought that the crew could have done something creative with the F deserts if that was possible.

Stuff goes wrong - it always will - it is how you try and recover that that marks excellence in my view. A " Give me a moment, Sir, and I will see what I can do" and then even if it is just bar of chocolate from the kitchen - it will be seen that someone cared and tried.

Did no one speak to the CSD - who works that cabin (Lower Deck)? Did no one look on the tray the other side.

It may be that the idiot caterers just didn't load enough or loaded incorrectly and there was not time to catch this - but it could have been handled so much better. I'd have checked every tray in WT that had been refused and dished it up on a plate and an apology. I liked to keep my passengers happy if I could.
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