Yes, so am I. Had the flight arrived about 10 minutes early, as originally predicted, it was probably achievable (just) based on the time it actually took me to clear customs and re-check my bag ..... and this, presumably, would have been expedited if ground staff had fast-tracked me within the normal constraints.

If I am a typical example of the hoops that front line staff are prepared to go through, then it begs the question as to whether this policy is cost effective.

I fully understand the reasons why they see it as problem (EU fares and/or baggage and flight compensation) but as I said in my original post this really is not the way to solve the problem.

Another huge issue I have is the sly way it was implemented. Such a significant change in custom and practice really should have been fully publicised.

Had I been aware of the issue I would have carefully reconsidered the whole booking process, and allowed more time for my connection if necessary - but the significant problems caused BA / One World's flawed decision were exacerbated by my not knowing about it!

As I said in the previous post, surely there is a better way? In terms of dealing with the ex-EU issue, surely they could allow interlining generally but with a specific exception for people who, for example, choose to fly LHR>FRA and then straight away fly FRA>LHR>GRU etc.

Also with the lost baggage/missed connections issue they could simply make it a condition of tagging bags through on separate PNRs that there is no protection and it is at the customer's own risk ...... or they could charge a fee (as you would pay for overweight luggage) for the added benefit of interlining baggage on multiple PNRs, with or without 'protection'.

I really don't think they've thought this through .... and clearly CX have now dropped the policy following a re-evaluation, and other airlines, like QR, seem to be choosing not to implement it a local level.

It appears that this practice also used to apply to BA outstations (maybe it still does - I will find out in CPT in a few weeks time) as two months after the 1st June rule change, BA counter staff at EZE tagged my bag through to MAN even though my EZE>LHR and LHR>MAN flights were on two separate PNRs. At the time the station supervisor commented that it was now more difficult to do (because of new systems) but was able to over-ride the system herself even though the desk agent couldn't. That said, she blamed the new system rather than an explicit change of policy.

Coincidentally, BA customer service have just emailed me about another unconnected issue which occurred on my o/b flight, and they are about to get both barrels over this!