Old Jan 1, 17, 6:18 am
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Airport Upgrade Promotions (AUP) tracking and discussion | 2017 thread

This thread is the 2017 continuation thread for Airport Upgrade Promotions (AUP) which allow passengers to pay cash to upgrade their ticket to a better cabin. Usually this is by one cabin, so upgrading a World Traveller ticket to a World Traveller Plus seat. The wiki here gives prices, you may need to look at Flyertalk's main site to see the Wiki.

If the underlying ticket is a revenue ticket you get the new cabin's Tier Points and Avios allocation. Other oneworld travellers have reported getting a higher mileage under their equivalent frequent flyer systems. If the underlying ticket was an Avios ticket then there is no extra TPs or Avios. If the ticket was a revenue ticket but you deployed some Avios to reduce the cost, then you do get the higher TP and Avios award.

How to get an AUP
They are only available on the day of travel from the airport. You cannot ring up for them or arrange it in advance. It is subject to availability of both seats and facilities at the airport concerned.

LHR: If you have lounge access probably the best place to find out in this situation is Galleries Club South lounge, at the customer service desk on the left on entry. (T3 GC equivalent is on the right just past the entrance). It needs a ticket agent, who wear blue name badges, and there is always one on duty there. Sometimes the Flounge / CCR customer service agents are ticketing agents, but that's luck of the draw.

For LGW ask the ticket office at the transit / glass end of zone C. For LCY ask at the customer service desk on the left in the main hall. For most practical purposes, you can't get an AUP once landside in LGW or LCY.

Otherwise you can ask at check-in, they can find out whether it is available and send you to someone else for the ticketing aspects. In T5 you can also check at Zone E since again there is always a ticketing agent on duty there.

For domestic terminals you can also ask at checkin, GLA, EDI and MAN have particular desks for this. For non UK locations, ask at the ticket desk where one exisits, but in many locations there isn't one and you need to ask at the check-in counter. At some locations there is neither a ticket desk nor qualified agents, particularly in Europe, so effectively no AUP is offered at this location. At some locations (YYZ, IAD, JFK) they can be arranged from the lounge.


With thanks to remymartin for starting the previous thread.
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