FlyerTalk Forums - View Single Post - Problems Combining UR points between accounts
Old Dec 30, 2016, 1:48 pm
  #106  
Happy
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Join Date: Jul 2003
Location: Florida
Posts: 29,798
Originally Posted by patrick.barnes
Just adding a data point that doesn't make sense to me.

My wife and I have a joint Chase account with checking, savings and investments. She has her own login info and what not.

I have my own CSR.
She has her own CSR.
I have a FU she's an AU on.

Wheb I initially tried to move her UR points, I input my CSR's card number. The system rejected it with a random error message and wouldn't let the transfer through.

When I specified the FU number instead, the transfer worked properly.

So it's possible there's a stricter check going on now. We have the same address etc.
I have long resorted to that the transfer only goes smoothly WHEN one spouse is the primary and the other is the AU. That is what I mentioned a few posts up back in November.

Now you have learned it that since both of you have the same FU card, the transfer going thru FU is smooth. Everything else does not go.

Banking products dont seem matter at all.
Happy is offline