FlyerTalk Forums - View Single Post - Hilton Diamond banned from hotel; Treated rudely by owner. Advice?
Old Dec 30, 2016 | 1:14 pm
  #59  
GoodFastOrCheap
 
Join Date: Dec 2016
Programs: Hilton (Diamond), Hyatt (Platinum)
Posts: 47
Originally Posted by Tizzette
Before assuming racism, consider that it is so extreme to cancel the next night's reservations and ban OP from any of the owner's hotels that one has to wonder if there's more to it. He made a complaint about ants. They did spray for ants right away, which did solve the immediate problem. He looked at this minor problem as an opportunity to get comped. If OP copped a mouthy adversarial, entitled attitude about it...well, nobody likes being talked down to, especially not an older woman GM by an 18 year old. So now the GM and the owner have a bad attitude toward OP over his complaint, and on top of that groups of young men renting multiple rooms has apparently meant they had to call the law for partying and drugs on previous occasions. Because a high percentage of the population in Cleveland, Mississippi is black, that kind of trouble would include young black men. Doesn't add up to racism.

I began reading this genuinely because I understand that it's inherently difficult to make any argument for prejudice these days without direct, indisputable confrontation (ex. I hate black/white/whatever people). However, while the above is equally plausible, it's not the simplest explanation or one I came to. Still, thanks for sharing.
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