Following on from my previous thread on trying to get BA to recalculate and reissue an AONE4 ex CAI ...
It has now been 8 days and I am due to fly to NZ from LHR later today and they hav8e still not sorted out the reissue ...
I have spent hours on the phone with various agents .... have been told that I couldn't do LHR-CDG-DOH-CAI at the end of my trip because I wasn't ending in the country of origin .......
Are there 2 Cairos ?
They came back to me today with the following routing at the end of the trip
LHR-CDG-DOH surface segment LHR CAI .......
Which apart from anything else is not permitted .... and why on earth would they do this when I've clearly told them a mulitude of times the routing I want ?
They won't let me speak directly to anyone in ticketing
Agents say they will call back by a certain time and don't .
I'm simply at a loss as to what I can do .
This should have been a simple reissue - I gave them all the flights - I had checked the right fare class was available -- and I know that the routing is valid - 8 days ago

How can they possibly be so incompotent and come back to me with such ludicrous routings and take 8 days over it ...

I have never dealt with BA on a RTW and never will again.

Is there anyone from BA on here that can offer any insight or explanation?

Happy New Year to all!