I attempted to transfer 30k+ points on Dec 23 that never appeared. I thought it was a name mismatch; WN account has my middle name but Chase UR doesn't. On the 24th, I called to remove my middle name and a 1k transfer went through. I transferred another 8k that day and it went through too.
The original 30k+ transfer hasn't appeared yet, but I'm not sure if it's truly a name mismatch or a year end delay.