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Thread: I feel stupid (for booking the CP Bangkok and not receiving an upgrade)
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Old Dec 27, 2016 | 7:13 pm
  #15  
MrBeachman
 
Join Date: Dec 2016
Posts: 7
Originally Posted by Dave Noble
The issue I see is your expectatons. Given that the membership T&Cs explicitly state that there is no room upgrade benefit on award stays, expecting them is going to lead to disappointments

Have an expectation of not getting then and then being happy if a hotel goes beyond the defined benefits would be an expectation avoiding disappointment
Sure. I agree. However, it's still a poor business practice. That being said, I googled very hard to find this this rule and about no upgrade on award stays and was unsuccessful. Can someone provide me with a link?
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