Originally Posted by
Hakluyt
This autumn, we made a reservation through choice hotels web-site for Quito Airport, Ascend hotel. Stayed 2 nights in October and no rewards for this stay. I wrote to csv and the response was, that this hotel does not earn rewards. Why then does it appear on their web-site? No satisfactory answer. We have an upcoming trip, won't choose Ascend hotel, for sure. Honestly, what gives?
The problem is not Ascend, it's Quito.
Quito is in Ecuador, which I think of as being in South America.
At:
https://www.choicehotels.com/choice-...gulations#earn
it says:
EARNING POINTS1. You can earn Choice Privileges points at any Comfort Inn®, Comfort Suites®, Quality®, Sleep Inn®, Clarion®, Cambria hotel & suites®, MainStay Suites®, Suburban Extended Stay Hotel®, Econo Lodge® , Rodeway Inn® and Ascend Hotel Collection® locations in the U.S., Canada, Europe (excluding Denmark, Estonia, Finland, Iceland, Latvia, Lithuania, Norway and Sweden), the Middle East, Mexico, Central America, the Caribbean (excluding Guyana and Ecuador), and Asia-Pac (including Australia, New Zealand, Singapore, Papua New Guinea and Fiji).
I don't see South America anywhere on that list, do you? And under Caribbean, it says "excluding Ecuador", meaning
you don't earn points in Ecuador (whether you consider it to be in South America as I do or in the Caribbean as they appear to do).
There are certain parts of the world which are burn-only (in that you can redeem points there but you can't earn them there). The most often discussed-ones in this forum are Scandinavia and Japan, but South America is another one.