FlyerTalk Forums - View Single Post - Chase Ink cards 5x Internet Services Coding Experiences?
Old Dec 25, 2016 | 12:02 pm
  #6  
patrick.barnes
 
Join Date: Oct 2005
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Originally Posted by pesos
Hi all, older thread I know but I've searched and can't find this topic anywhere else.

Just got the Ink Preferred and am in a similar position as OP with some significant monthly spend with Level 3 as well as a couple of other commercial telecom providers.

AMEX is still coding as Communications - Other Telecom and Business Services - Professional Services and Merchandise & Supplies - Computer Supplies respectively.

Is the best course of action still to call Chase after the fact and work on getting things coded properly?

Thanks!
Getting Chase to code things "properly" is basically up to how the CSR you contact feels that day.

As far as I know, only a telecoms coding will get you the 5x/3x. They won't give you the bonus for professional services. Not sure about computer supplies.

Also note that Amex coding and Visa coding could be completely different for the same merchant.
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