Originally Posted by CMK10
American doesn't have "First Class" cabins from the US to either Canada, Mexico or the Carribean, they brand it "Business Class" instead. Sorry to hear about your disapointing experiance.
Be thankful in a few weeks on the YUL-ORD services both Day Time flights change to ERJ, No Business Class, No Upgrades, No Alcohol, No Meals and almost 3 hours from On board to deplaneing.