FlyerTalk Forums - View Single Post - is it normal to be charged "twice" for booking over phone?
Old Dec 24, 2016 | 1:31 am
  #7  
Iamnotlost
All eyes on you!
10 Years on Site
 
Join Date: Feb 2014
Location: Surrey, UK
Programs: BA GGL, GfL
Posts: 510
It wasn't BA but... I recently went in an actual shop and made a purchase for about £600. Happened to look at the pending transactions on my Amex card the next day and it showed 3 separate entries for that purchase as pending. I hadn't seen this before and had a bit of a panic but decided, as it was an actual shop, I could always go in and make a fuss if necessary. Few days later there was one actual charge and the others had disappeared. So I think this must be a feature of the way the credit card magic works.

I also agree about complaining if it was the phantom transaction that pushed you over the limit. You shouldn't be penalised because of a hidden feature of the system.
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