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Thread: is it normal to be charged "twice" for booking over phone?
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Old Dec 24, 2016 | 12:40 am
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BA or bust
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Originally Posted by Calchas
I've never seen this.

If you complain to your card issuer you'll probably get the £12 back, if it's a first offence.
^ Agree about complaining. Though credit cards are great for consumer protection (in the UK at least) if a merchant goes belly up... some of the processes around them are still archaic!
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