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Thread: Future of IVAN CHU
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Old Dec 22, 2016 | 8:26 am
  #3  
ajeleonard
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15 Years on Site
 
Join Date: Jun 2009
Location: London, United Kingdom
Programs: British Airways Gold
Posts: 2,649
Replacing the CEO won't make the 'good old days' come back. CX is subject to changes in the industry beyond any one individual's control.
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