I've been blocked from accessing my exec account on ba.com & a simple page comes up with this message:

Web Page Blocked

Unfortunately access to the web page you were trying to visit has been blocked as our systems have detected unusual traffic from your computer network.

If you feel this is in error then please contact Brightcloud and submit an IP Reputation Change Request using your IP address .
To do this paste the following URL into your browser:

http://www.brightcloud.com/tools/cha...reputation.php

and enter your IP address *********** . Your request should take 24 to 48 hours to complete.

Should your request fail and you feel it should not then please contact the British Airways support team on


I'm not that IT literate but searched for brightcloud & they seem legit.
Has anyone had this happen to them & can anyone offer advice please?I'm very reticent to click on the link they provide