ok, so I have a simple one way AAA-BBB-CCC-DDD-EEE - 4 segments, as per rule, that a nice agent manually priced for me about 2 weeks ago at the correct level.
Today I notived BBB-DDD opened up, all I wanted is to switch to the direct flight.
No can go. Tried about 4 agents and gave up. Reason: No more availablilty on AAA-BBB. Reason 2: If it doesnt show up as a origin-destination search, we cant book it. Have to re-search everything from beginning to end. Cant just do it by segment anymore.
This new system blows.
Would love to try it online, but its an SQ flight.