Originally Posted by
yohy?!
Was advised by reservations that 4pm late check-out would be noted but would be "subject to availability", DM'd MR twitter account and received below reply:
Quote:
"The late checkout benefit is guaranteed at all hotels, except at resort and convention hotels, where it is based upon availability. Marriott Vacation Club is excluded from this benefit. At all other hotels, they are expected to do their best to honor your requested checkout time, up to 4:00PM. In the event that they can't, you would still receive a checkout past the normal time though. Thanks for your loyalty and I hope you enjoy your upcoming stay in Hong Kong!"
In a world of fake news, here we have a fake guarantee.