Yes. It is zoo everywhere. Giving mid-level bank officer power to harrass ordinary people.
Staff member had deposited 15k of her money earlier. She went to deposit additional 11k found in her mom's house. First it was refused. (which is against rules) Then she was told only 5k (which is also against rule). Then she was told to write on paper the reason she is doing this deposit after having done once before (which seems to be as per rule but idiotic for small amounts). Even after doing all these only 10k were deposited and 1k was not (Obviously against any rules and typical Indian bureacratic exercise of power to harass people.)

This is not "one-man" or "italian lady" or "maun singh" level issue. It is that irritating bureaucratic "i-will-harass-because-i-can" mentality that has been ingrained at every level