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Thread: Polaris In-flight Experiences
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Old Dec 20, 2016 | 5:23 pm
  #504  
Eadward
10 Countries Visited20 Countries Visited30 Countries Visited15 Years on Site
 
Join Date: May 2008
Programs: UA/CO GS, PP, MM
Posts: 365
Originally Posted by DetroitFlyer
Turndown service is offered in United Polaris first class, and mattress pads can be requested in United Polaris business class but will not come with turndown service.
I guess that makes sense. What seems odd however for a premium product is the lack of explanation or understanding of the new bedding "system" or its options. The FA can't be bothered. Yet on BA or especially VS for years you get much better treatment and full turndown service.
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