FlyerTalk Forums - View Single Post - ARCHIVE: 2016 Sticker" / 500-mile & EXP "UDU" Complimentary Upgrade Policy / FAQ

Dec 20, 2016, 8:12 am

#643

RogerD408

FlyerTalk Evangelist

Join Date: Nov 2003

Location: South Florida

Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP

Posts: 11,329

Quote:

Originally Posted by bacampbe

I'm a new EXP. After the AA site reflected the status change, I booked domestic flights for my wife (no status) and I in January. The wording in the upgrade request form, and on the "Your trip" page described the sticker cost "per person" as if they are treating both upgrade requests as sticker requests vs UDUs.

Is that normal?

Yes, nothing to worry about. I believe technically they deposit 500-miles upgrades prior to your flight and then pull them. It makes the system more straightforward than dealing with the comps in the end.