I stayed at the Barclay last month and found the service to be excellent. Booked a deluxe suite and was surprised to find it came with lounge access since it wasn't mentioned in the description. The lounge was virtually empty and the staff in there are top notch. The suite was very nice and the hotel generally has that new car smell about it. I understand everybody's experiences will be different but I really found it to be one of the better NYC properties I have stayed in.